Authenticator App

MFA Authentication – Phone text/Call

Multifactor authentication will continue to work and the verification code will be sent to the registered phone number.

Microsoft Authenticator app (Use Verification code method)

You will still find the dcgroup.com account still appears in the Authenticator app. The new Bii username may take some days to reflect on your app.

Although the notification might not be received the verification code will continue to work.

The old username can be manually removed from the authenticator app once the new one is added.

Microsoft Authenticator app (Phone app notification / 'Approve / Discard' method)

We have noticed that people using the 'Notify me through app' / 'Approve or Discard' method may have issues signing in. You need to change this 'Use Verification code' method as soon as possible. To update the method, please follow the below steps.

1. Go to aka.ms/mfasetup on your browser.

2. Follow the sign in prompt with your office username and password.

3. Under 'what's your preferred option?'- dropdown, choose 'Use verification code from app or token'

4. Click on 'Save'.

5. Click on 'Verify preferred option' on the next window.

6. Enter the verification code from your authenticator app corresponding to the account.

7. Click on 'Close'.